Practical Guidance Consumer Law provides users with updated, step-by-step guidance and practical aids that are needed to effectively deal with the complex legal landscape of banking and finance-related matters. Users are supported in all aspects dealing with consumer law, with access to pertinent and up-to-date legislation and various precedents. With all the need to know information and resources, this practice area serves to guide users through both the theoretical and practical legal aspects of consumer law in South Africa.
Other Useful Resources such as flowcharts, external websites and additional readings
Practical Aids
Form 2 – Institution of proceedings in terms of section 20 of the Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000 [Regulation 6(1)]
Annexure C – Rescission of Agreement
Basic Returns Policy Outline
Promotional competition rules
Template format for disclosure document
Complaint form in terms of section 71(1)
Notice to show cause why registration of business name should not be cancelled in terms of section 80(4)(a)